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Frequently Asked Questions

What happens, why it happens and how to deal with it when it does happen.

Check here first for answers to common questions regarding your garage door system.   If you need additional answers, we recommend you seek the professional help of our highly trained and qualified sales staff.  

Click here or call 770- 463-2345 or 770-487-9075.

What are the standard sizes available for your residential garage doors?

In general, standard sizes for door widths are 8’, 9’ 10’, 12’, 15’, 16’, 18’ and 20’.   Some door series may have exceptions to this rule.   Call our qualified staff with your questions about the availability of specific sizes or custom width doors.

Can I paint my garage door?

All Adams Automated Door products that are steel garage doors can be painted with the color of your choice by using latex paint.

Can I replace a section of my door or do I need to replace the whole door?

Depending upon the damage involved to the garage door system, it is possible in many cases to replace a section of your garage door.  Adams Automated Door can evaluate your situation and give you a recommendation on the best course of action.

What is R-value and how does it benefit me?

R-value is a standardized measurement of thermal efficiency. The higher the R-value equates to the greater the insulating properties.   Adams Automated Door installs insulated doors with a broad range of R-values designed to meet your needs.   Depending on your choice of door, you can obtain up to the highest R-values of 17.5.

How much does a garage door system cost?

Our products are available exclusively through our nationwide network of Overhead Door distributors.  The price of your new garage door is influenced by a wide range of factors.   Adams Automated Door should be contacted for an accurate price for the specific product you are considering.

What maintenance does my garage door require?

We recommend you have your garage door inspected annually.  Adams Automated Door can give you the most thorough evaluation and perform routine maintenance as needed.

I have a low ceiling in my garage. Will a garage door and opener work in my space?

Yes.  A residential door requires a minimum of 4 ½” of headroom space.  Your system will need a low headroom extension track or a low headroom torsion rear track.  For a garage door opener you’ll need slightly more headroom, about 6 ½” minimum.

Can I get a new remote control for my opener?

Yes.  Adams Automated Door can provide you with a broad range of opener accessories from remote controls to wireless keypads.

How can I program my opener to work with my car activated opening system?

Some vehicles may require the ignition be turned on or the vehicle actually be running to program the transceiver.

Consult your vehicle owner’s manual for programming instructions.

Can my non-insulated door be insulated?

Yes.  Adams Automated Door has insulation kits available for installation.

Why don't you have prices on your website?

Adams Automated Door does not post pricing on our website for the following reasons:

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 Pricing varies from dealer to dealer, depending on shipping costs, market conditions and local economy.

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Each door model comes with dozens of possible sizes and options.

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A garage door is an important purchase, and we believe you benefit from the expert advice of our qualified sales staff when determining the best product and options for your application and budget.

Can I have brochures sent to me?

Yes.  You can contact Adams Automated Door for product brochures or you can e-mail us at Sales@AdamsAutomatedDoor.com and we will be happy to send you brochures on products you are considering. Please be sure to include your complete name and mailing address, along with the model number(s) and brand of the products. 

My door feels heavy and requires two hands to open… is something wrong?

Yes.  Your door is out of balance and needs adjustment.  Please contact Adams Automated Door to diagnose and correct the problem.

Adams Automated Door Company always recommends that a professional installer perform all installation and/or service work.   Garage doors are large heavy objects under high tension.   Mishandling can cause serious injury and further damage to your door and garage.

How much horsepower does the motor need?

A motor of 1/3 HP is enough for doors in the 8 ft. (2440 mm) high to 12 ft. (3660 mm) wide range.   Use a 1/2 HP motor for doors measuring over 12 ft. (3660 mm).  Keep in mind that an electric garage door opener is only meant to work as a substitute for human strength.  Therefore, the door must be well-balanced at all times in order to maintain its dead weight at 3 to 4 kilograms.

My garage door opener isn't working properly.

There may be a simple solution.   Call Adams Automated Door for additional information.

Do I still need springs if I put an opener on my garage door?

Yes.  Garage door openers are designed to open a door that is properly balanced with correct springs.  Without springs, the door will be too heavy for your opener and can cause damage to both the door and the opener.

Which is better, an Aluminum or a Steel Door?

Aluminum doors have the advantage of being lighter and therefore tend to be easier on their opening mechanism.  In the long run, great savings can be made on maintenance costs since the mechanism will last longer.  When it comes to garage doors measuring 12 ft. (3660 mm) or less, there is little difference between aluminum and steel.  Finally, remember that aluminum is 100% recyclable.

Is a steel door sturdier than an aluminum door?

It all depends on the thickness of the steel.  This particular point deserves special attention.  Make sure steel thickness is expressed in terms of millimeters, rather than gauge.  Another important consideration is the type of impact.  It is obvious that if a car hits a door at 10 mph., it will heavily damage the door, whether it is made of steel or aluminum.

Is all hardware the same?

Definitely not.   Adams Automated Door recommends using 14-gauge tracks, with welded mounting brackets, rather than riveted or fastened (clips).  When shopping for a garage door, make sure the rollers come with a mechanism of at least 10 ball bearings.

Is it better to have a double garage door (i.e. 16 ft.) or to have 2 single doors?

There are a few points to consider.  First, we must be practical.  If for some reason the 16' door does not open (i.e.: mechanical failure), you understand that both vehicles will be stuck inside the garage.  To be in that kind of predicament with two single doors is almost impossible.  You will at least be able to have access to one of the vehicles.

If you live where the climate tends to get pretty cold, you must understand that opening a double door will let more cold air in than opening a single one.

Finally, the last point would have to do with "design" and "taste".  When you have a double garage door and it lines up with the front of the house, it becomes very much part of the style setting of your house.  A lot of people don't like to bring so much attention to their garage door.  To them it is preferable to install two single doors instead.  This way you can maintain a good balance between the doors and the rest of the house.

Will there be any extra costs?  No, not unless you are automating each door.  The price for two single doors is about the same price as for a double door.  The difference would come from electronically operating the two single doors.

What can I do to reduce the noise of my garage door while opening or closing?

Usually, when this is a problem, the garage is below a room (bedroom or other) where the noise caused by the door may become a problem.

Remedy:  Change the steel rollers for nylon rollers, choose an opener with a belt drive instead of a chain drive.  If you already have an opener with a chain drive, you can get a mounting isolator kit.  A torsion type spring will be less noisy and the choice of an aluminum door (lighter door) will reduce the noise.  Finally, we advise you to do regular lubrication of the rollers and the tracks.

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Last modified: 02/04/07